SUPPORTING YOU THROUGH COVID-19
As a company, we are continuing to review the situation daily, and we will continue to enhance our procedures and update you and our teams accordingly. We are monitoring whether we should be reducing attendance at meetings both internally and externally, reducing visitors to our sites and we have increased all hygiene practices. External communication to our clients, suppliers and contractors is under daily review in line with our Business Continuity Plans.
There are currently several countries where there is a higher chance of coming into contact with someone with coronavirus and this is being continually updated by the Government. We have now introduced a return to work from the holiday process to work alongside our return to work from sickness process to ensure we are aware of any risks as countries affected increase. All our team have been reminded to brief the manager of their overseas holiday arrangements and in keeping with our standard policy, report any infectious illness that they may be experiencing symptoms of or may have come in to contact with. All our team have been reminded of the need for high standards of personal hygiene, including the regular washing of hands with soap and hot water and the use of hand gels provided with an internal poster campaign to heighten awareness.
With these plans in place and a continual review of our own and possible agency staff requirements, we remain confident that we will continue to deliver our high levels of service to all our clients.
Creed Foodservice maintain a robust food safety management system which has been certified by BRC and STS for Storage and Distribution. Incident management and product recall procedures are in place and can be initiated in response to any changes in advice about the movement of food products, should the need arise.
Creed are in regular contact with our supply partners, particularly those in Europe and Asia where the Covid-19 outbreak poses any potential disruption to our supply chain.
Potential factors that could impact our and other wholesalers supply chains are:
- Quarantine of workforce and/or manufacturing site.
- Limited availability of ingredients for manufacturers.
- Hauliers restricting area’s they will operate in.
- Delays on deliveries due to increased border checks.
We are working with our suppliers for regular updates of any potential issues and we do not anticipate any disruption to supply currently; however, we are working with higher risk suppliers to increase their UK stock holding where possible. Should any of our products become unavailable this will be clearly communicated along with suitable alternatives, if available.
As you are aware the government statements are changing all the time and you can be assured, we are monitoring this daily and will keep you updated on significant changes to the above position.