Your dedicated business account manager will visit your premises and your kitchen, understand your needs and those of your customers, as well as have knowledge of businesses like yours and the demands required from your foodservice supplier.

They will discuss your delivery requirements to give you the most effective solution that covers the range of products, the delivery days, how you would like your orders taking via telephone, email or online, as well as any special requirements or delivery restrictions.

You will have a dedicated office-based executive who will contact you at a convenient time to welcome you to Creed and ensure they build their knowledge of your business. They will take you through a step-by-step process, confirming order and delivery days and times, the products you’d like to order, the full range of Creed products and highlight seasonal or other suitable products they feel will suit your business and your requirements. We see these as really important details that build that instant trust and insight to enable the ‘onboarding process’ to run smoothly for both companies. It also ensures you have a dedicated team to talk to should you require further assistance.

Ensuring a smooth transition to us as your new foodservice supplier is just part of the service. We’ll regularly review with you throughout the transition and provide a consultative approach along the way, to ensure that you have as much support as you need with menu development so that your customers enjoy each and every item on your menu, time and time again.