Website FAQs

Go to Buy Again. It lists every product you have ordered before, most recent first, so you can add them straight to your basket. You can also open a past order in Your Account, then Orders, and use Reorder.

Yes, in two ways. Tap the heart on any product to add it to Favourites. My Lists lets you build as many separate lists as you like (by menu, by site, by delivery day, however you work). Then use Add List to Basket to reorder from one in a single step.

Promotions shows every product with an offer running now. Discounted prices also appear on the products themselves as you browse and search, so you will see them in context.

Contract Prices lists the products you have agreed pricing on. Your agreed price is the one you see while browsing and at checkout.

Yes. Click the Multi-search icon at the right of the search bar and type one product name or code per line. You get the matches for every line together on one page. That's quicker than searching one line at a time from a written order.

If you have more than one account, your account name shows a small arrow beside it. Click it to switch. On desktop it sits in the bar at the top of the screen. On mobile it's in the greeting on the home screen, or use Switch Account in Your Account. Your basket, prices and favourites all follow the account you are in.