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Creating the perfect coffee shop is about more than great coffee. It’s about delivering an exceptional customer experience, from ambiance and service to the product range.
Using the latest market insights and research, our Coffee Shop Solution provides expert advice on creating enticing menus and flavour profiles. Ideal for coffee shops in destination leisure sites, garden centres, higher education, or even care homes, this guide is designed to help you stand out and succeed.
In recent years, grab-and-go consumer missions have been the main driver of growth in the eating out-of-home market, making it a strong avenue for keen operators to grow sales within their coffee shop (Lumina Intelligence Market Sizing Insight & Analysis, 2024).



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Want to meet the team and find out more? Pop to our very own Creed coffee shop, The Hub at our depot in Berkshire, to explore menu innovation and the latest trends in food and drink.



Cafes have become the haven for social occasions, the number one reason consumers are choosing to visit cafes is to spend time with family. Consider catering to social occasions and offering dishes that can be sampled and shared amongst visitors.

Growing a sustainable business is becoming the norm within the café industry, whether it is refurbishing pre-love furniture or endorsing planet-friendly packaging.

With indulgence and sweet treats on trend, flavoured coffee makes up a key part of the menu. With over half of consumers opting for a flavoured syrup in their coffee, with caramel proven the most popular.

More operators are diversifying and opening for longer hours, with the service evolving throughout the day from a daytime cafe to a restaurant-style offering come night, holding events & being a hub for the local community.
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