Telemarketing Executive - Ilkeston


Telemarketing Executive - Ilkeston

Job Title: Telemarketing Executive

Salary: £20,155.20 Per Annum

Contract Type: Permanent, Full-time

Contracted hours: 40 hours per week (5 days out of 7)

Working Days: Monday to Friday

Shift Pattern: 8.30am to 5pm with a 30 minute break for lunch.

Location: Ilkeston

Benefits: View our Employee Benefits leaflet.

About Creed:
Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a “two star” status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.


Role Details:

The role of Telemarketing Executive is an exciting and customer focused role, where you will research new markets and sales opportunities throughout the UK, speak to a variety of people and generate leads for our Business Development Manager's as well as prioritising and qualifying them (against set criteria).

Some responsibilities of the role include: 

  • Call new prospect customers to introduce them Creed.
  • Reach outs via LinkedIn and other social media platforms.
  • Gather information about customer operations.
  • Organise samples if appropriate.
  • Liaise with transport to confirm delivery days.
  • Send follow up information to prospect customers.
  • Call lapsed accounts.
  • Update Vecta and Lead Tracker with details of prospect customer information.
  • Organising appointments for New Business Development Managers across all sites.

The Ideal Candidate:

We're looking for someone with a strong desire to make a difference and go above and beyond for our customers.

It is essential that you have the following: 

  • B2B or B2C telesales background with an exposure to both inbound and outbound calls.
  • Strong written and verbal communication skills.
  • Experience meeting and exceeding sales targets.
  • Great IT and MS office skills.
  • Personable with the ability to build instant rapport.
  • A self starter with an eye for opportunity.
  • Self-motivated and confident with a positive telephone manner.
  • Some experience of foodservice would be extremely advantageous.

You will make 50-70 calls/reach-outs per day to potential leads, reach 10 decision makers and set up at least 3 appointments for our Business Development Manager's to pitch for their business.

The ideal candidate will be flexible and able to work occasional additional hours, in line with business needs.

To apply for this position, please send your CV and a covering letter to detailing why you are perfect for this role and what value you can add to the business.

At this stage, we will not be accepting agency applications.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.