Product Data & Technical Administrator - Cheltenham


Product Data & Technical Administrator - Cheltenham

Job Title: Product Data & TechnicalAdministrator

Salary: £19,720 - £23,500 Per Annum DOE

Contract Type: Permanent, Full-time

Contracted hours: 40 hours per week (5 days out of 7)

Working Days: Monday to Friday

Shift Pattern: 8.30am to 5pm with a 30 minute break for lunch.

Location: Cheltenham

Benefits: View our Employee Benefits leaflet.

About Creed:
Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a “two star” status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.


Role Details:

Creed Foodservice are seeking a Product Data & Technical Compliance Administrator to maintain the integrity of data including allergen and nutritional information across a portfolio of software including our eCommerce and nutritional information menu systems.

Some responsibilities of the role include: 

  • To review the robustness of product data held by Creed Foodservice.
  • To analyse product labels to ensure data provided by suppliers is accurate and compliant with relevant legislation.
  • Liaise with suppliers on detailed product information such as allergens and ingredient information.
  • To handle product barcode queries and to escalate issues with the relevant supplier.
  • To create and distribute reports internally on supplier product discrepancies and to charge according to the Creed Foodservice Supplier Charter.
  • To maintain product data during the life of the product on various internal and external platforms.
  • To collate and update product specifications, allergens and nutritional information including COSSH sheets.
  • To keep up to date with food related legislation such as EU1169/2011 and Natasha’s Law.
  • Support with business related projects.

The Ideal Candidate:

We are seeking an enthusiastic, proactive and self-motivated individual with a passion for food, interest in allergens and nutrition and a desire for excellence to train in this role and join our Commercial department.
The successful candidate will be organised, with a keen eye for detail will enjoy using their passion for food in a hands-on role, they will also possess the following:

  • Excellent written and verbal communication skills and are confident in conversation across all levels both in person and on the phone.
  • The ability to learn new systems quickly
  • Excellent attention to detail and methodical approach to working
  • Food product knowledge and ideally experience of the food industry gained within a retail, wholesale, hospitality or foodservice environment

It would be advantageous if you have the following: 

  • Good level of excel skills (Intermediate or Advanced)
  • A relevant degree level qualification in health and nutrition or similar
  • Experience working within a busy administration role
  • Experience working with ERP and/or eCommerce system

To apply for this position, please send your CV and a covering letter to detailing why you are perfect for this role and what value you can add to the business.

At this stage, we will not be accepting agency applications.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.