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Trading Support Assistant - Ilkeston

Job Title: Trading Support Assistant

Salary: £12,350 Per Annum

Contract Type: Temporary, Part -time

Contracted: 25 hours per week on a 6 month Fixed Term Contract

Working Days: Monday to Friday

Shift Pattern: 5 hour shifts between the hours of 8.30am and 5pm

Location: Ilkeston

Benefits: View our Employee Benefits leaflet.

About Creed:
Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a “two star” status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.

Role Details:

Creed Foodservice are supporting Kickstart and are looking to fill two placements within our Trading Team based in Staverton.

You will provide support to the Trading and data team. This role will predominantly involve administration and will include completing internal forms, obtaining information from the sales team, customers and suppliers and data input. You will support the trading team with day-to-day tasks which will include making telephone calls and administration.

Some responsibilities of the role include:

Within this role you will learn how to:

  • Use different systems to create reports and document information.
  • Prepare and send emails and documents to suppliers and internal customers.
  • Find out key information from product reports.
  • Speak with other departments about different products and suppliers.
  • Manage and allocate emails within the Trading inbox to ensure that any queries are dealt with swiftly, with the full support of the Trading and Data Team.
  • Make telephone calls, and pick up incoming calls from internal customers and suppliers.
  • Support with finding out key information for business and sales presentations.
  • Work with marketing to ensure that advertisements for the website and brochures that you receive from customers are suitable for the advertisement slot that has been purchased.

The Ideal Candidate:

To be eligible for this position you must be aged between 16 and 24, currently claiming Universal Credit and referred to us by your employability support officer. 

It is essential that you have the following: 

  • Positive ‘can do’ attitude.

  • Desire to learn new skills.

  • Excellent customer service skills.

  • Friendly positive attitude.

  • Good telephone manner.

  • Self-motivated.

  • Interested in food.

  • Good understanding of and willingness to learn IT Systems and MS Office including Excel.

  • Self-motivated and confident, with good communication and interpersonal skills.

  • Experience with a Foodservice or catering organisation would be advantageous.

  • Experience in an administration or secretarial role would be advantageous.

Apply now if you want to develop the skills and gain the experience that you need to persue a career in Sales, Customer Service, Secretarial, Business Administration, buying or Trading.

To apply for this position, you need to meet the eligibility criteria for Kickstart placements and be referred to us by the Department for Work and Pensions.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.