Click & Collect


In addition to our Foodservice business, we are also offering our services to the general public from our Staverton, Ilkeston and High Wycombe depots.

Collection Points

Staverton Collection

Collection Point Address

Please use the following address to find our collection point:

Unit 600-700
Ashville Business Park
Commerce Road
Cheltenham Road East
Gloucester
GL2 9QJ

 

If you have any queries, please call 01452 857 555

Collection Instructions

  • Our collection point is open between 7am – 1pm, Monday to Friday only
  • Please place your order before 4.30pm, for next day collection. (This excludes orders for Monday, collections for Monday must be placed before 2pm Sunday)
  • You will be asked to show your confirmation email as proof of purchase. Please ensure you bring this with you to make the process as smooth as possible
  • We have 1 entrance to our site. Please drive down Commerce Road, and you will find our depot located at the end of the road
  • Please find a parking space and park your car outside of the depot. Then, walk up to the reception entrance and push the bell. When someone comes to greet you, inform reception that you are here to collect your order, giving your name for collection. If there are other customers waiting, please ensure you keep 2 metres away at all times
  • You will then be asked to get back into your car
  • We will bring the order to your car and load it for you
  • Once you have received your order and proof of purchase invoice, you can exit the same way that you entered the site

Health & Safety

  • We are taking measures around social distancing to ensure the safety of both our customers and our staff
  • Our Click & Collect staff have been carefully briefed to minimise contact with yourself and your goods, where possible
  • Please do not leave your vehicle when collecting goods (apart from alerting reception that you are here), as we will bring the order out to your car. If you don’t adhere to these rules, you will be asked to leave the site
  • Please also bring your own boxes and bags
  • Please bring your own pen to minimise the spread of COVID-19 with other customers

High Wycombe Collection

Collection Point Address

Please use the following address to find our collection point:

Wooburn Industrial Park
Thomas Road
Wooburn Green
High Wycombe
Buckinghamshire
HP10 0PE

 

If you have any queries, please call 01452 857 555

Collection Instructions

  • Our collection point is open between 7am - 1pm, Monday to Friday only
  • Please place your order before 4.30pm, for next day collection. (This excludes orders for Monday, collections for Monday must be placed before 2pm Sunday)
  • You will be asked to show your confirmation email as proof of purchase. Please ensure you bring this with you to make the process as smooth as possible
  • Please arrive between your chosen collection times, as your order may not be ready if you arrive outside of these times
  • We have 1 entrance to our site. Please drive through this entrance and park in the car park to your right-hand side.
  • Please walk around to the reception entrance and push the bell. Inform reception that you are here to collect your order, giving your name for collection. If there are other customers waiting, please ensure you always keep 2-metres away at all times.
  • You will then be asked to get back into your car and drive to a collection bay
  • We will bring the order to your car and load it for you
  • Once you have received your order and proof of purchase invoice, you can exit the same way that you entered the site

Health & Safety

  • We are taking measures around social distancing to ensure the safety of both our customers and our staff
  • Our Click & Collect staff have been carefully briefed to minimise contact with yourself and your goods, where possible
  • Please do not leave your vehicle when collecting goods (apart from alerting reception that you are here), as we will bring the order out to your car. If you don’t adhere to these rules, you will be asked to leave the site
  • Please also bring your own boxes and bags
  • Please bring your own pen to minimise the spread of COVID-19 with other customers

Ilkeston Collection

Collection Point Address

Please use the following address to find our collection point:

Manners Industrial
Estate Manners Avenue
Ilkeston
Derbyshire
DE7 8EF

 

 

If you have any queries, please call us on 01452 857 555

Collection Instructions

  • Our collection point is open between 7am – 1pm, Monday to Friday only
  • Please place your order before 4.30pm, for next day collection. (This excludes orders for Monday, collections for Monday must be placed before 2pm Sunday)
  • At the point of order, you will be asked for an ETA for when you will arrive on site. Please aim to arrive within the agreed timeframe
  • You will be asked to show your confirmation email as proof of purchase. Please ensure you bring this with you to make the process as smooth as possible
  • Please report immediately to the Goods Inwards Office, ensuring you are maintaining the 2-metre distance between yourself, staff and other customers
  • Once you have been checked in, please return to your vehicle and await your collection
  • You will be asked for your order confirmation email, so please ensure you have this with you
  • We will then bring the order to your car and load it for you
  • Once you have received your order and proof of purchase invoice, you can exit the same way that you entered the site

Health & Safety

  • We are taking measures around social distancing to ensure the safety of both our customers and our staff
  • Our Click & Collect staff have been carefully briefed to minimise contact with yourself and your goods, where possible
  • Please do not leave your vehicle when collecting goods (apart from alerting Goods In that you are here), as we will bring the order out to your car. If you don’t adhere to these rules, you will be asked to leave the site
  • Please also bring your own boxes and bags
  • Please bring your own pen to minimise the spread of COVID-19 with other customers