Key People

Our Board of Directors, Senior Management Team & Key People

Rachael Martin

Butchery Administrator

Rachael was awarded the prestigious Employee of the Year Award for 2018.

Rachael is no stranger to our Recognition Awards having been a finalist last year. This year we were proud to announce her as a winner. Rachael continuously “shows great knowledge and experience” within her department and this was recognised by a customer who took the time to tell us. Rachael was also recognised by her colleagues for her flexibility and pace when dealing with both customers and suppliers.

Richard Stimpson

Transport Manager - Ilkeston

Richard was awarded the prestigious Manager of the Year Award for 2018.

Richard has been integral in the overall success of the Ilkeston transport team. Having taken over as Transport manager during 2017 having previously been our Transport Supervisor for a number of years he improved the ‘best companies’ score for the department from a ‘One to Watch’ status to ‘2 star’ status. Comments received about Richard include “he is helpful, listens and has made it a much better working environment”

Harry Bicknell

Telemarketing Executive

Harry was awarded the prestigious Believe In More Award for 2018.

Harry was recognised for his exceptional attitude to all aspects of his role within Creed and determination to get a job completed to the highest standard. Colleagues noted that Harry “Stepped up to support” with key business projects or one-off queries from colleagues. Harry was described by one colleague as “enthusiastic and charismatic”.

Michelle Brunelleschi

Customer Service Team Leader

Michelle was awarded the prestigious Newcomer of the Year Award for 2018.

Even though Michelle had been with the company less than 12 months by the time of the company’s awards, she had repeatedly been recognised by her immediate colleagues and the wider business for the work she had undertaken. She has built key relationships across all sites to fulfil our customers’ needs and was described by one colleague as “positive, polite and professional at all times”.


Chris Creed

Chief Executive

Chris has been the driving force and vision behind Creed’s growth in recent years from a regional foodservice supplier, to a significant national player. As Managing Director, he grew the business from £8M to £56M, and moved to the role of CEO in January 2014.

Philip de Ternant

Managing Director

Philip joined the Creed Group in 2007 as Operations Director. Previously Philip spent 23 years in various senior sales and operational roles with UB, Fitch Lovell, Booker and Bidvest/3663. In his previous role as MoD International Supply Director for 3663, Philip was responsible for feeding Her Majesty’s troops worldwide. Philip leads Creed’s operations and was appointed Managing Director in January 2014 to lead the company as it embarks on the latest phase of its growth plan.

Phil Vickery MBE

Non-Executive Director

In June 2017, Phil Vickery MBE, the former England rugby international, 2003 World Champion, British Lion and Celebrity MasterChef winner became a Non-Executive Director at Creed Foodservice. Phil is passionate about many things, his family and rugby are unquestionably top of the list, but food, farming, eating well and inspiring healthy lifestyle choices, especially amongst the young, are also very close to Phil’s heart.

Philip Creed

Sustainability Director

Phil completed an HND in Construction and joined the family business soon after. His construction knowledge was put to good use as he joined the team who built the 21,000 sqft warehouse and head office in Staverton. Phil was Operations Director up until 2004, when he took over the company’s facilities management. In 2011 Phil became Sustainability Director, leading Creed’s increased focus in this area and winning the business a number of awards.

Paul Creed

IT Director

After leaving school, Paul studied Engineering for three years. Paul later completed an HND in Business Studies before joining the family business in 1985. In Paul’s role as IT Director, he has been responsible for key technical developments including the introduction of Accord, our supply chain software and the implementation of our voice picking software.

Miles Roberts

Sales and Marketing Director

Miles joined Creed in November 2017 and comes with over 12 years’ food sales experience across a number of businesses. Miles started his career in retail operations with Sainsbury’s supermarkets as a Store Manager, then moved to the Supplier side within Branded FMCG for PepsiCo as an account controller and latterly spent the last 4 years in the foodservice industry with Brakes. Miles joined Creed Foodservice as Director of Sales, leading the Freetrade Sales and Telesales teams and has since become Sales and Marketing Director.

Kirstin Hawkins

Finance Director

Kirstin joined the business in August 2016. Kirstin has over 20 years’ experience in financial management, 12 of which have been at Board level and has significant experience in food and distribution organisations; which have been both private equity and family owned.   She brings a number of key skills to the company; having initially trained at KPMG, she spent ten years working for Samworth Brothers, a large food manufacturing group that owns brands such as Ginsters, and most recently at the Volvox Group, a business based in Leeds which designs and supplies lighting, electrical and consumable products in the UK and internationally to the transport industry and automotive aftermarket.

Kirstin leads our Finance departments of both Creed Foodservice and Brickhampton Court Golf Complex.

Martin Holmes

People Director

Martin joined Creed in 2013 with over 30 years’ experience in the food industry, including roles in catering management before moving into wholesale and distribution. Martin has worked at Pullman Foods, Booker and Bidvest/3663 in a number of senior sales, business improvement and people development roles including Director of Quality and Director of Client Relations at 3663. At Creed, Martin has overall responsibility for HR and Organisational Development.

Karl Goodwin

Commercial Director

Karl joined us in 2007 and has over 35 years’ experience within the food industry, 30 of those have been in Foodservice. His first experience of the industry was spent in the Royal Navy, and prior to joining Creed he spent 21 years at Kraft Foods in a number of senior roles.  Karl’s experience in the industry has been key in developing the Creed proposition.

Steve Rich

Operations Director

Steve joined Creed as Operations Director in 2015 and is responsible for inventory, supply-chain, transport and warehouse management. With more than 30 years’ experience in wholesale and distribution, Steve brings with him a wealth of knowledge. Having started his career as a Sales Manager for Booker Food Services, Steve went on to undertake a variety of senior managerial and operational roles within Bidvest 3663, including Operations Director for the midlands.

Gary Hannis

Head of Butchery

Gary joined Creed in 2006 and has over 40 years’ butchery experience gained from an apprenticeship at Gloucester’s Eastgate Market followed by 28 years in butchery roles with Safeway supermarkets. Gary oversees all aspects of personnel and operations within the butchery department and manages all; accreditations, quality standards, legislation, ordering, pricing, training and support for the Sales Team and
Senior Management Team.

Lara Bicknell

Sales Controller - Corporate / Groups

After previously working for the company from January 2013 – June 2014, Lara re- joined the business in June 2016. Whilst away, Lara continued to develop her contacts within the foodservice market and skills and knowledge as Sales Director with Donatantonio Ltd; a leading importer and distributor of Mediterranean fine foods in the U.K. Before her time at Creed Foodservice Lara worked in various roles across the food industry including; Business Development Controller with The Authentic Food Company and Food Consultant with Thinking Food Ltd and studied at the Birmingham College of Food.

Dean Langmead

Trading Controller

Dean joined the business in 2003 when Creed acquired E Philips & Son in Barry, South Wales. His role started as Customer Services Team Leader for group accounts and progressed to Telesales Manager, before he joined the Commercial team four years ago as Purchasing Manager, progressing to Senior Trader and now holds the position of Trading Controller.

Tony Youd

Inventory & Supply Chain Controller

Tony joined Creed in 2013 and his prior experiences over the last  20 years have been gained by working in supply chains across multiple sectors such as the medical and plumbing industries, in addition to the food sector. He has previously worked for Dairy Crest and Arla Foods on the retail side of supply chain, delivering projects with major high street chains such as Waitrose, Sainsbury’s and Asda before moving into foodservice wholesale.

Richard Frost

Operations Controller

Richard joined our business in 2015 with 32 years’ experience in the food industry. His career started at Blakemore as a management trainee, before working his way up to Operations Director over a 21-year period. Richard also held senior positions at Bestway and latterly Bidvest Foodservice where he managed three sites and played a pivotal role in a merger and acquisition project.

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