Careers

At Creed Foodservice, we’re creating a great place to work, with great people

Passion, core values and a great customer experience are at the heart of our business

Established in 1972, we are an ambitious family business within the foodservice industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Gloucestershire, Derbyshire, and Buckinghamshire. It’s a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have achieved a Best Companies ‘one to watch’ status for two consecutive years, followed by a Best Companies ‘one star’ in 2017. Our people are committed to our values of commercial, friendly, nurturing and proud. We work hard and are committed to providing a great service but we ensure we have fun and continue to develop our people along the way. Our employees often get involved in charity events, attend the Director breakfasts, put forward their ideas for improvement and contribute in the team briefings.

 The benefits of working for us

Living Wage Employer, Life Assurance, Childcare Voucher Scheme, Savings Scheme, Training Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Minimum of 24 Days Holiday (Pro-Rata) Plus Bank Holidays, An Additional Day Off to Support a Charity of Your Choice, Long Service Awards & Many More.

Development and Progression at Creed Foodservice

Foodservice is an exciting, fast-paced and challenging industry to work in, and we’re proud to support, encourage and reward our people and teams at all levels across all departments to progress with ongoing development, training and recognition. Recent internal training initiatives include the ‘Creed Exceed’ Development Programme, LEAD, Sales Training, and Drivers Academy. With a broad range of business functions dedicated to delivering quality products, high service levels and added value to internal and external customers, we are able to offer clear progression internally for those who are keen to pursue a career, learn new skills and bring their knowledge to other areas of the business.

Armed Forces Covenant

armed forces covenant logoWe signed up to the Armed Forces Covenant in 2015 to show our support for the UK’s armed forces community. Signing the corporate covenant marked Creed’s recognition of the value that serving regular and reservist personnel, veterans and military families contribute to its business and to the UK. The company aims to offer employment where possible to ex-servicemen and women, and support any reservists.

Read our full ‘Armed Forces Covenant’ here

Equal Opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

Please see our current opportunities below. If you would like to be part of a growing, dynamic business and share our values, please send your CV to us with a covering email, to: jobs@creedfoodservice.co.uk and we’ll keep your CV on file.

Telesales Executive – Part Time

Job Type

Telesales Executive (20 hours per week)

Location(s)

Ilkeston

Salary

DOE

Closing Date

Job Description

The role of the Telesales Executive is an exciting and customer-focused role. The day to day duties of the role are to manage a daily call schedule for our existing customers, taking orders by phone or fax and up-selling where possible.

Some responsibilities of the role are:

  • Answer incoming calls
  • Input customer orders
  • Deal with general customer enquiries.
  • Liaise with other departments to resolve queries.
  • Complete credit/collection requests and liaise with the relevant departments involved.
  • Manage customer sales history and update their purchase preferences as required.
  • Set up appointments for the Sales Team
  • Establish and maintain good working relationships with internal and external customers, including suppliers.
  • Flexibility to work additional hours in line with business needs.

The Ideal Candidate:

We’re looking for someone with a strong desire to make a difference and go above and beyond for our customers.

  • Positive ‘can-do’ attitude.
  • Desire to learn new skills.
  • Excellent customer service skills.
  • Friendly positive attitude.
  • Experience working within a call centre environment is desirable.

Benefits: Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

To apply, please send your CV with covering email to jobs@creedfoodservice.co.uk

E-Commerce Manager

Job Type

E-Commerce Manager

Location(s)

Staverton

Salary

DOE

Closing Date

Job Description

The E-Commerce Manager will be responsible for the digital strategy and will drive revenue growth for an £80m+ Foodservice company through all online sales channels, specifically via the new eCommerce website which hosts a diverse product range of over 7,500 products. The role will report into the Head of Marketing, work closely with our Digital Marketing and IT Project Managers, with the support of a team of three Marketing Executives and a Marketing Assistant.

Some responsibilities of the role are:

  • Support the Head of Marketing to deliver and shape our eCommerce and digital marketing strategy.
  • Manage the eCommerce site content, customer journey and product merchandising, including Promotions, Product Descriptors, Product Imagery, Campaigns, Checkout Process, Automated Emails, Landing Pages.
  • Manage a digital project team to deliver the eCommerce strategy, with the support of the Head of Marketing.
  • Work alongside key stakeholders to deliver site improvements that enhance the customer experience and drive revenue and improved performance.
  • Manage, and where necessary source, digital agencies and third-party suppliers to deliver the digital strategy.
  • Work with the marketing team to set up and maintain reporting dashboards to measure site performance and KPI’s.
  • Work closely with Commercial and Inventory to ensure stock availability is effectively managed and commercially funded opportunities are maximised.
  • Conduct regular competitor research and site testing to ensure the eCommerce site is optimised.
  • Work with the marketing team to manage the delivery of digital marketing campaigns to deliver positive ROI, ensuring site traffic is optimised and converted – including PPC, SEO, marketing automation, email marketing (Hubspot).
  • Manage marketplace partners.

The Ideal Candidate

The successful candidate must have a keen interest in Food and Foodservice and experience launching and managing an E-Commerce platform.

  • A driven individual with a track record delivering revenue growth through eCommerce site(s), ideally within a B2B environment.
  • An expert in developing commercial web pages, and a track record of improving online sales performance, conversion rate optimisation (CRO), AOV and minimising customer drop off.
  • Strong knowledge of Google Analytics and eCommerce tools to improve business performance.
  • Utilised A/B testing platforms to enhance and improve the UX.
  • Experience working with Magento and WordPress, or a similar eCommerce system.
  • Strong project management skills and experience delivering digital marketing campaigns to drive revenue and increase profitable leads, including PPC, social media, SEO, marketing automation, email marketing (the previous use of Hubspot would be advantageous).
  • Impeccable stakeholder management skills, with the ability to influence and educate internal and external customers at all levels and across the business.
  • Experience managing and upskilling individuals and teams in eCommerce techniques and digital marketing methods, and keen to build and manage an eCommerce/digital team.
  • A self-starter, comfortable working in a fast-paced environment and cross-functionally.
  • An individual who’s looking for a role where they can grow our digital marketing and eCommerce position and help to shape the digital landscape for Creed into 2020 and beyond.
  • Experience working with Marketplaces would be advantageous, especially Amazon.
  • Experience managing eCommerce or project budgets.

Benefits: Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.

If you think you have what it takes, please send your C.V for consideration.

Benefits:

  • Flexible working hours
  • Discounted/free food
  • Casual dress
  • Wellness programmes
  • Work from home opportunities
  • On-site parking
  • Life insurance
  • Company events & social hours
  • Free or subsidised travel
  • Subsidised gym membership
To apply, please send your CV with covering email to jobs@creedfoodservice.co.uk

Trading Assistant – 3 Months Fixed Term

Job Type

Trading Assistant - 3 Months Fixed Term

Location(s)

Staverton

Salary

DOE

Closing Date

Job Description

Administrative support to the Commercial Director and Trading Team including management and maintenance of commercial revenue tracking documents, key member of SIU management team.

Accountabilities

  • Tracking and reconciling all Commercial Income.
  • Management of new supplier set up process.
  • Ensure timely response of all customer returns to support Creed business
    • NDA’s
    • All Creed activity returns
  • Commercial shared drive ownership and maintenance
  • Management of Commercial Trading Agreements (CTA’s)
  • Compilation and timely completion of all CR group returns on schedule.
  • Key member of the SIU management team.
  • General administration duties to support Commercial team:
  • Agreed supplier sales report generation.

Key Performance Indicators

  • All NDA’s up to date.
  • Commercial Income ‘CTA’s’ logged and saved.
  • Commercial Income tracking documents 100% completion ongoing.
  • 100% CR returns on time.

Skills

A good level of Microsoft Excel is required with a keen eye for detail and numbers

Benefits: Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training and Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

To apply, please send your CV with covering email to jobs@creedfoodservice.co.uk

Van Driver (No CPC)

Job Type

Van Driver (No CPC)

Location(s)

Staverton

Salary

DOE

Closing Date

Job Description

The role of Van Driver at Creed Foodservice is the first line of contact with our customers, who sit at the heart of our business. As a van driver, you will be expected to provide excellent Customer Service and efficient and reliable delivery service while ensuring compliance with safety legislation and Company procedures. The role is an extremely varied and vital part of the transport team, it is a Multi-Drop position, working with temperature-controlled goods and delivering to a variety of different customers.

Responsibilities of the role include:

Multi-Drop delivery to a variety of businesses.

Delivery of temperature-controlled products.

Follow all legislative requirements concerning drivers hour’s and ensure that vehicles are driven with due care and attention.

Accurate and timely completion of all paperwork (VC40, Temperature Records, Debrief.

Conduct all daily checks, resolve any issues and report any accidents that may occur.

Be an ambassador for the company, promote the company brand, demonstrate company values and enhance the company’s image through appearance and behaviour.

To ensure vehicle (and where applicable fridge and freezer) are fuelled.

The ideal candidate

Excellent Customer Service Skills

Team player, willing to help others to ensure that customers get the right products on time

Flexibility to accommodate schedule changes

Friendly and adaptable approach to work

Contract: 45 hours per week, Monday to Friday – 9 hours per day with a 30-minute break. The day will start between the hours of 4 am and 6 am, depending on the route to be delivered.

Pay and Benefits: The total remuneration for this role will include both pay and benefits as well as progression and training opportunities.

Benefits: Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training and Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

To apply, please send your CV with covering email to jobs@creedfoodservice.co.uk

Class 2 Driver – 2 x Ilkeston and 1 x Cheltenham

Job Type

Class 2 Driver - 45 per week (5 out of 7 days)

Location(s)

Ilkeston

Salary

DOE

Closing Date

Job Description

At Creed the role of Driver is essential to the business. It is vital that the successful candidate has a positive, ‘can-do’ attitude, whilst maintaining a professional service to both their internal and external customers. The role requires a highly motivated individual who is not afraid to get stuck in!

Some responsibilities of the role are:

  • To ensure that vehicles are driven with due care and attention.
  • To complete all paperwork and daily checks accurately.
  • To promote the company and maintain the company image through presentable appearance and behaviour, whilst ensuring our customers are always treated with trust and integrity.
  • To ensure vehicles and freezers are fuelled.
  • To park vehicles in accordance with the designated plans.
  • To establish and maintain good working relationships with other employees and visitors.
  • To adhere to the procedures relating to the proper use and care of equipment.
  • To comply with all company policies and procedures, specifically surrounding health and safety and other duties as required, according to the needs of the business.

The successful candidate must have a Class 2 Licence and Full CPC hours. They must be keen to learn new skills, have a desire to make a difference and have the flexibility to work extra hours in line with the business needs. Knowledge of the food industry would be advantageous.

To apply for this position, please send your CV and a covering letter to jobs@creedfoodservice.co.uk detailing why you are perfect for this role and what value you can add to the business.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

Benefits: Living Wage Foundation Employer, Life Assurance, Childcare Voucher Scheme, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package & many more.

To apply, please send your CV with covering email to jobs@creedfoodservice.co.uk

Need more information?
Speak to a member of our team...

email askcreed@creedfoodservice.co.uk phone 01452 857555 Become a customer

The butchery unit is first class, very modern unit, very organised and a well-run place. Everybody I spoke to has a real passion for their job and to supply me with the best quality meat. I really like the fact that are sourcing very good meat direct from the farms and everybody has the same goal to supply the best they can.

Paul Fraemohs
Head Chef
Somerville College, Oxford

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